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Damai TV FAQ - Audio and Video Playback

Audio and Video Playback

Cinema channel video stutters and stops frequently.

Please check network connection, or try the network speed test in the settings interface. We recommend using a wired network. If you are using a wireless network, please place the wireless router as close to the box as possible; and try to avoid walls in between.

The video has image but not playing Dolby sound.

Please make sure "Audio Decoder" is set to "decode output" in the system settings.

What does Damai box output audio?

Damai box HDMI to outputs audio. It supports decoded output and source output.

Does Damai box support AC3 decoding?

Yes, Damai box supports AC3 decoding.

Does Damai box support H.265 files?

Currently it does not support H.265 format.

What is Damai box’s video output resolution?

Damai box supports up to 1080P full HD video output.

Damai box video playback is not clear how can I make adjustments?

First select the video output 1080P, press the Menu key to bring up the floating layer, then you can adjust the video sharpness. You can also select the default resolution in playback settings.

What audio formats does Damai box support?

Damai box supports most audio formats: MPEG 1/2/2.5, Audio Layer 1/2/3, WMA Version 7, 8, 9, PCM, IMA-ADPCM, MS-ADPCM, U-Law, Vorbis, Flac, ALAC, APE, AAC-LC, AAC-HE (AAC +), AC-3.

What video formats does Damai box support?

Damai box supports most video playback format, including MPEG-1, MPEG-2, MPEG-4 ASP, DivX 3, DivX 4, DivX 5, XviD, H.263, H.264, Sorenson Spark, VC- 1, WMV3, RV 8/9/10.

Does Damai box support 3D polarization?

Damai box supports linear 3D polarization. User’s TV must also support the same format.

Does Damai box support DTS audio decoding?

Damai box does not support DTS audio decoding.

For TV Drama series, does Damai box play the next episode automatically or do I need to manually select the next episode?

Damai box default setting is to play automatically. You may change the play mode in the settings menu.

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