Like Share WeChat24/7 Support: 1-888-681-4588

DynaSky Home Phone FAQ - Calling Features and Quality

Calling Features and Quality

May I choose the area code for the areas other than the one I’m living in?

Yes. You may choose any area code in US based on your preference or your needs. For example, if you have friends, family or even customers living far away, you can get a number with their area code, and they can call you for the price of a local call.

How to use DynaSky Home Phone to make phone calls?

It is basically the same as traditional home phone. You only need to pick up the phone and dial the destination phone number.

1. For calls within the US & Canada: Dial 1 + Area Code + Phone Number (i.e. 1-202-888-8888)
2. For international calls: Dial 011 + Country Code + Phone Number (i.e. 011-86-10-8888-8888)
3. For calls to other DynaSky Home Phone or Damai Phone APP users: Dial their DynaSky 588 Number (What is 588 number?)

Before I dial a local number, do I need to dial 1 first?

Yes, you do. For calls within the US & Canada, please dial 1 + Area Code + Phone Number (i.e. 1-202-888-8888).

How is DynaSky’s voice quality compared to traditional phone services?

Our voice quality is the same as traditional phone service, as long as your internet connection is stable.

What should I do when the calling quality is bad?

There are many reasons that can cause bad voice quality. Please call 24/7 customer service 1-888-681-4588 for assistance.

Is it safe to use DynaSky Home Phone

Yes, even safer than traditional phone service. Conversations through a VoIP phone cannot be easily tapped.

Can I use the computer and talk on the phone at the same time?

Yes. Our phone service will not affect your computer use at all.

When I was traveling, can I install the Phone ATA Box somewhere else to make and receive calls?

Yes. No matter you are moving to a new place or traveling abroad, you can take the DynaSky Phone ATA Box anywhere in the world. As long as you install it correctly and connect it with the internet, you can use it to make or receive phone calls easily from the same number and with the same rate.

Please be reminded of the e911 terms and conditions when traveling with ATA.

After I got the DynaSky Home Phone service, do I still need to buy international phone card like I used to?

No. DynaSky provides you low rate international calling service. The only thing you need to do is to pick up the phone and dial the destination number.

Besides, DynaSky also provides you free or low rate international mobile calling service.

What is In-network Calling feature? Do I have to pay if I make or receive in-network calls?

Calls among DynaSky customers are considered in-network calls. If your friends or relatives are also DynaSky Home Phone or Damai Phone APP users, you can call them for free by their 588 number (What is 588 number?).

When I’m not at home, can I install the Phone ATA Box somewhere else to make and receive calls?

Yes. No matter you are moving to a new place or traveling abroad, you can take the DynaSky Phone ATA Box anywhere in the world. As long as you install it correctly and connect it with the internet, you can use it to make or receive phone calls easily from the same number and with the same rate.

If I move to another place, what should I do with my DynaSky Home Phone service?

Yes. No matter you are moving to a new place or traveling abroad, you can take the DynaSky Phone ATA Box anywhere in the world. As long as you install it correctly and connect it with the internet, you can use it to make or receive phone calls easily from the same number and with the same rate. If you want to change your phone number with another area code, Please call our 24/7 customer support hotline 1-888-681-4588. It is completely free. And you don't need to exchange the device.

Please be reminded to change your registered address in order to comply with the e911 terms and conditions.

FaLang translation system by Faboba